Available for new projects

Virtual Assistant · Philippines (UTC+8)

Michael Abat

Operations Coordinator · SOP Writing · AI-Assisted Systems

I bring 18+ years of manufacturing operations experience into VA work — helping business owners in manufacturing, e-commerce, logistics, and construction build clean, documented systems.

Work With Me See My Services

18+

Years in operations

50%

Cycle time reduced

96%

Yield, up from 60%

ISO 9001

Internal Auditor

What I offer

Not just a task-doer.
A systems builder.

I help business owners turn messy work into documented, reliable systems.

📋

Project Coordination

Keep multiple projects moving. Track status. Push work to completion on time.

Tracking Follow-Up

🔁

Follow-Up & Loop-Closing

Liaise with your team and other VAs. Chase outstanding tasks so nothing stalls.

Team Coordination Accountability

🔍

Research & Recommendations

Research software, suppliers, and systems. Deliver clear, decision-ready summaries.

CRM Tools Vendor Research

🗂️

Trackers & Systems

Build task trackers, spreadsheets, and organized file structures as your single source of truth.

ClickUp Spreadsheets

✉️

Email & Priority Management

Monitor and organize inboxes. Flag important actions, opportunities, and deadlines.

Inbox Zero Prioritization

✅

Compliance & Documentation

Organize and maintain documentation so it stays audit-ready, always.

ISO 9001 Audit-Ready

About me

Helping businesses run smarter.

I'm Michael Abat, an Operations Coordinator and Virtual Assistant based in Baguio, Philippines. I have 18+ years of experience keeping complex operations organized, on-schedule, and audit-ready.

My background is in regulated, quality-audited manufacturing environments (ISO 9001 Internal Auditor). Compliance documentation and attention to detail come naturally to me.

Those systems delivered results: 50% shorter production cycle time, yield lifted from 60% to 96%, and zero non-conformances in an ISO 9001 audit.

I bring that same discipline to VA work. I act as a founder's right hand — coordinating projects, chasing outstanding work, and turning messy information into clean, decision-ready systems.

Industries I support: manufacturing, e-commerce, logistics, and construction businesses that are outgrowing their current systems.

Manufacturing E-Commerce Logistics Construction

Process & Quality

Lean Six Sigma ISO 9001 Auditing PFMEA

Operations & Communication

ClickUp Google Workspace Microsoft Teams Viber

Specializations

Task & Tracker Management KPI Tracking Documentation Audits Remote Team Coordination

🕐 Timezone UTC+8 (PST)

📅 Working hours 6am–6pm or 6pm–6am

🌏 Client timezones US & Australia

💼 Availability 20–40 hrs/week

Why choose me

What makes me different.

I position myself as an AI Systems VA — not a task-doer. That means more value for your business.

Systems over tasks

I don't just do the work. I build the system so it gets done right — with or without me.

AI-assisted workflows

I use Claude and ChatGPT in my own workflow. That means faster documentation and clearer systems.

Manufacturing-rooted, ops-minded

18+ years in manufacturing taught me exactly how operations break down — and how to fix them. I apply that same thinking to e-commerce, logistics, and construction work.

Flexible & reliable

I work shifts that match your business hours. You get support when you need it.

Sample work

See how I document and track work.

Four full demo suites for fictional companies. Each has an SOP, a swimlane process flow, an Excel tracker, and a visual work instruction. Open any file below — no email required.

Demo Suite · Logistics

Swift Freight Logistics — Damaged Shipment Claims

Swimlane process flow for damaged shipment claims handling

Handling damaged freight claims from dock report to carrier resolution, with two quality checkpoints.

SOP (Word) Tracker (Excel) Work Instruction Process Flow

Demo Suite · Manufacturing

Ironclad Metal Works — Machine Downtime & Maintenance

Swimlane process flow for machine downtime and maintenance reporting

Reporting and resolving machine downtime, from operator fault detection to root-cause logging.

SOP (Word) Tracker (Excel) Work Instruction Process Flow

Demo Suite · E-Commerce

Bloom & Basket Co. — Order Return & Refund

Swimlane process flow for order return and refund processing

Processing customer returns and refunds, from dock receipt to refund issued and return closed.

SOP (Word) Tracker (Excel) Work Instruction Process Flow

Demo Suite · E-Commerce

Clearwater Supply Co. — Order Fulfillment

Swimlane process flow for order picking, packing and shipping

Picking, packing, and shipping orders, with two quality checks that stop errors before a box leaves the dock.

SOP (Word) Tracker (Excel) Work Instruction Process Flow

All demos are self-initiated, using fictional companies and sample data. Built to show how I document, track, and communicate a process — not real client work.

Michael Abat